NOTICE! The time of an animal encounter may need to be adjusted or delayed when an animal has become overstimulated or needs rest or playtime. If you schedule an encounter, please be patient. Animals do not understand human schedules. We always put the well-being of our animals first. Due to an animal’s age or its temperament at the time of an encounter, we cannot guarantee that on any encounter you will be able to hold the animal. With patience, we will give you the best encounter possible and assure the well-being of our animals. For the Safety of the guest and animals all guest will have to sanitize before and after each encounter.
We are committed to making your encounter a fun and safe experience for you and our animals. To help us better serve you, please notify us of any illnesses, limitations or disabilities
Reservations are recommended. However, if reservations are not made, wait time may be up to 40 minutes. We do have other activities that you can sign up for while waiting. Encounters are based on staff availability. May not be available every day we are open.
Most encounters are for ages 8 and up. However we do have a few child safe encounters geared towards children. Those will be marked with an *
Dress Code for all Encounters: